Total Quality Management from the Future: Practices and Paradigms
作者:
FuchsEdward,
期刊:
Quality Management Journal
(Taylor Available online 1993)
卷期:
Volume 1,
issue 1
页码: 26-34
ISSN:1068-6967
年代: 1993
DOI:10.1080/10686967.1993.11918634
出版商: Taylor&Francis
关键词: Baldrige Award;Breakthrough;Culture;organizational effectiveness;total quality management
数据来源: Taylor
摘要:
Why hasn't total quality management (TQM) had broad and deep impact on the competitiveness of American companies? This article examines the issues that stand as roadblocks in the path of companies that strive to use TQM for competitive advantage. Two root-cause issues are identified: (1) lack of focus on strategic planning and core competences and (2) obsolete, outdated cultures. Analysis of the issues and root causes leads to a prescribed approach that can serve as an effective countermeasure.
点击下载:
PDF (10405KB)
返 回