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Parent Satisfaction With Children's Medical CareDevelopment, Field Test, and Validation of a Questionnaire

 

作者: Catherine Lewis,   Douglas Scott,   Robert Pantell,   Matthew Wolf,  

 

期刊: Medical Care  (OVID Available online 1986)
卷期: Volume 24, issue 3  

页码: 209-215

 

ISSN:0025-7079

 

年代: 1986

 

出版商: OVID

 

关键词: satisfaction;pediatric visits;physician-patient communication;physician-parent communication;adherence

 

数据来源: OVID

 

摘要:

Research on both adult patients and parents of pediatric patients has demonstrated that satisfaction with medical encounters predicts such important outcomes as compliance with medical regimen. The authors developed a questionnaire to measure parent satisfaction with children's medical encounters, administered it to 104 parents of pediatric patients (field trial 1), and revised it. The revised Parent Medical Interview Satisfaction Scale (P-MISS) was then tested on a new sample of parents whose medical visits were videotaped (field trial 2). On field trial 2, the P-MISS showed a high alpha reliability (0.95). The four factor-based subscales identified by field trial 1 showed high alpha reliabilities on field trial 2: physician communication with the parent (0.81); physician communication with the child (0.93); distress relief (0.85); and adherence intent (0.86). With the exception of the distress relief subscale, the subscales appear to measure distinct dimensions of satisfaction. Objective ratings of physicians' interpersonal skills to parents during medical interviews correlated significantly with parents' total satisfaction scores as well as with all four satisfaction subscale scores, providing preliminary evidence of the construct validity of the P-MISS.

 

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