A centralized educational program: 1) increases awareness of prevention of back injury, 2) decreases the cost of workers' compensation claims resulting from work-related back-injury/pain, 3) decreases the amount of employee sick time taken because of back pain, 4) increases work productivity through proper ergonomics, and 5) teaches staff members to take care of their backs at home and at work. A descriptive study, and tracking of reported back-injury cases and the cost-per-claim, evauates the program's efficacy and cost effectiveness.