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Organizational Time: Temporal Demands and the Experience of Work in Restaurant Kitchens*

 

作者: Gary Alan Fine,  

 

期刊: Social Forces  (OUP Available online 1990)
卷期: Volume 69, issue 1  

页码: 95-114

 

ISSN:0037-7732

 

年代: 1990

 

DOI:10.1093/sf/69.1.95

 

出版商: The University of North Carolina Press

 

数据来源: OUP

 

摘要:

All work is temporally structured. The challenge for sociologists interested in organizational dynamics is to understand these timely sequences. I describe how organizations, because of the interplay of external and structural demands, set the temporal dimensions of work, to which workers must adjust and negotiate. Work patterns lead to behavioral and emotional responses, and, in turn, the lived experiences of workers affect their use of time and their orientation to the organization. Organizational demands affect temporal order, which, in turn, affects how workers experience their work, and, to some degree, this experience recursively influences temporal order and organizational efficiency. Temporal constraints contribute to social control, but workers also use time to undercut elements of organizational control, achieving some measure of autonomy by creating temporal niches. To illustrate these connections, I draw upon participant observation and in-depth interviews with cooks in four restaurants. Restaurants are temporal worlds in which external demands influence the use of time by cooks and their lived experience of that time.

 

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