AbstractThe purpose of this study is to provide an overview of CIM as an integrated Decision Support System (DSS) and its component technologies in a conceputal and managerial rather than a technical context, and to analyze the organizational environment and managerial approaches required for a successful application of CIM. CIM is considered as the integration of computerized manufacturing systems at the shop-floor (CMS) and Management Information Systems (MIS). This implies an integrated, company-wide, and MIS approach toward CIM rather than a traditional, disintegrated, and functional attitude. In this context, new forms of organization for ClM are discussed. The organizational structure that“fits”CIM technology Is addressed and human issues and the critical functions that people must serve in a CIM implementation are analyzed.