Every public and private water utility is responsible for distributing the costs of system ownership, operation and maintenance among all of its users in a reasonable and equal manner. In order to accomplish this, the water utility must first determine what to base the charges on and how frequently to apply the charges. The Butler County Water and Sewer Department, which serves a very unstable area that suffers form both a high growth rate and a high changeover rate, decided to investigate various billing and meter reading frequency schedules as a result of an increasing rate of uncollectible revenues. This article discusses the steps the Butler County Water Service Area went through in determining the frequency of meter reading and billing that would best serve their needs.