As a supervisor it is important to realize that coaching will not only help the deficient employee but also inspire the good worker to become outstanding. This article will discuss the techniques and skills necessary in the coaching process. How can managers help their employees grow and be successful? Tom Peters inA Passion for Excellencedefines coaching as ‘the process of enabling others to act, of building on their strengths.’' Managers must do more than motivate, they must show people how to grow.