Environmental leadershipplustotal quality managementequalscontinuous improvement
作者:
Abhay K. Bhushan,
James C. MacKenzie,
期刊:
Environmental Quality Management
(WILEY Available online 1992)
卷期:
Volume 1,
issue 3
页码: 207-224
ISSN:1088-1913
年代: 1992
DOI:10.1002/tqem.3310010303
出版商: Wiley Subscription Services, Inc., A Wiley Company
数据来源: WILEY
摘要:
AbstractXerox was one of the first U.S. companies to discover that environmentally sound practices not only result in good community relations, but also often more than pay for themselves. This case study describes the application of the quality process to environmental management at Xerox and shows how a focus on prevention, employee involvement, teamwork, and the use of quality principles and tools can improve profitability for any company.
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