首页   按字顺浏览 期刊浏览 卷期浏览 Graphical Process Monitoring in the Service Industry–A Case Study
Graphical Process Monitoring in the Service Industry–A Case Study

 

作者: SparksRoss S.,   EagleAlan,  

 

期刊: Journal of Quality Technology  （Taylor Available online 1996）
卷期: Volume 28, issue 1  

页码: 99-115

 

ISSN:0022-4065

 

年代: 1996

 

DOI:10.1080/00224065.1996.11979641

 

出版商: Taylor&Francis

 

关键词: Assignable Causes of Variability;Process Performance;Statistical Process Control

 

数据来源: Taylor

 

摘要:

Presented is a charting technique for displaying process changes when several process measurements are important. The technique can be used for nominal, ordinal or variable data. Process performance on all important measurements is presented on a single chart. The chart is useful for management to link poor performance in outcome variables to measures taken within the process. This helps management isolate causes of poor performance on outcome variables.

 

点击下载:  PDF (1959KB)



返 回