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Health Insurance Plans from the Consumer's Point of View: The Good One and the Bad One

 

作者: Joan O'Leary,  

 

期刊: Nursing Administration Quarterly  (OVID Available online 1997)
卷期: Volume 21, issue 2  

页码: 1-7

 

ISSN:0363-9568

 

年代: 1997

 

出版商: OVID

 

关键词: consumer relations;health maintenance organizations;nursing partnerships

 

数据来源: OVID

 

摘要:

This article describes two personal experiences with health maintenance organizations (HMO) that occurred over the past two years. The first is a positive experience and the second a negative experience. In the first encounter, the HMO worked with the client. In the second encounter, the insurance did not work with its client. This article shows that partnerships developed at administrative levels within these organizations can affect the multiple barriers and obstacles that currently exist in many HMOs.

 

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