Two‐level perspective on electronic mail in organizations
作者:
Lee Sproull,
Sara Kiesler,
期刊:
Journal of Organizational Computing
(Taylor Available online 1991)
卷期:
Volume 1,
issue 2
页码: 125-134
ISSN:1054-1721
年代: 1991
DOI:10.1080/10919399109540154
出版商: Taylor & Francis Group
关键词: electronic communication;electronic mail;social implications of computing
数据来源: Taylor
摘要:
Organizational computing tools are often developed and managed with an eye toward increasing efficiency. Yet today's most widespread organizational computing tool, electronic mail, has an impact that goes well beyond efficiency effects. This article summarizes a two‐level perspective on organizational computing and reviews research results demonstrating strong organizational effects of electronic mail. From these results, we draw some lessons for the next generation of organizational computing.
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