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Reducing Software Maintenance Costs with Benchmarking

 

作者: John Connell,   Linda Shafer,  

 

期刊: Journal of Information Systems Management  （Taylor Available online 1987）
卷期: Volume 4, issue 3  

页码: 22-28

 

ISSN:0739-9014

 

年代: 1987

 

DOI:10.1080/07399018708962856

 

出版商: Taylor & Francis Group

 

数据来源: Taylor

 

摘要:

Excessive maintenance costs can under-mine the success of any system. Benchmarking systems in development and maintenance can correct potential problems in new systems and monitor the maintenance effort expended for operational ones. This article suggests guidelines for establishing a benchmarking system.

 

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