ABSTRACTA model for thinking about training evaluation is proposed. The model consists of context and process factors on the one hand, and outcome factors on the other. Among context and process factors are basis of training, purpose of training, unit of productivity, data sources, kind of training, who is trained, and costs of training. Outcome factors include employee, customer, and corporate aspects. Assumptions of the model include a) that both corporatist and humanistic conceptions of training are to be viewed as valid, and b) that the term training is constrictive and probably should be replaced by the term education, which is more elastic. An impetus for the model is that work and workplaces are changing. How knowledge, skills, and orientations toward evaluation are utilized must be viewed somewhat more expansively than might have been appropriate under work conditions in “Tayloristic” ti