Formal dispute resolution processes are an important component of the procedural safeguards designed to protect the rights of families involved in early intervention services for infants and toddlers with disabilities in accordance with the requirements of Part H of the Individuals with Disabilities Education Act. Such processes include mediation as well as state administrative hearings and litigation in the state and federal courts. This article reports the findings of a study of conflict management in early intervention systems, and it examines the use of mediation as an alternative or supplement to the use of administrative hearings and litigation.