AbstractHow do you develop constancy of purpose for an entire community? How do you breakdown barriers between and develop cooperation among organizations? How do you go beyond organizational system optimization to community system optimization? How do you institute quality education in a community?The Erie Excellence Council (EEC), a Pennsylvania community quality council, initially is working to reach these goals by applying eight of Dr. W. Edwards Deming's 14 Points to education, transportation, government, communications, manufacturing, and service. Eventually all fourteen principles will be applied to these sectors.