An Organization-Wide Approach for an Effective Communication System, Part 2
作者:
Mary Lou,
Helfrich Jones Dorothy,
Counts Carol,
Vinci Christine,
Winn John,
期刊:
The Journal of Nursing Administration
(OVID Available online 1998)
卷期:
Volume 28,
issue 4
页码: 27-30
ISSN:0002-0443
年代: 1998
出版商: OVID
数据来源: OVID
摘要:
This is the second article in a two-part series that describes an organization's approach to designing, implementing, and evaluating a communication system. Part 1 of this series, published in the March 1998 issue, focused on the design and implementation of this system. This article addresses the evaluation of outcomes related to identified goals to improve communication flow and decision making on multiple levels and to promote accountability for clinical and operational performance. Implementation strategies involving change management, emergency of issues with related implications, and planned evolution of this system also are discussed for ongoing organizational performance improvement.
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