Distance Matters
作者:
Gary M. Olson,
Judith S. Olson,
期刊:
Human–Computer Interaction
(Taylor Available online 2000)
卷期:
Volume 15,
issue 2-3
页码: 139-178
ISSN:0737-0024
年代: 2000
DOI:10.1207/S15327051HCI1523_4
出版商: Lawrence Erlbaum Associates, Inc.
数据来源: Taylor
摘要:
Giant strides in information technology at the turn of the century may have unleashed unreachable goals. With the invention of groupware, people expect to communicate easily with each other and accomplish difficult work even though they are remotely located or rarely overlap in time. Major corporations launch global teams, expecting that technology will make "virtual collocation" possible. Federal research money encourages global science through the establishment of "collaboratories. " We review over 10 years of field and laboratory investigations of collocated and noncollocated synchronous group collaborations. In particular, we compare collocated work with remote work as it is possible today and comment on the promise of remote work tomorrow. We focus on the sociotechnical conditions required for effective distance work and bring together the results with four key concepts: common ground, coupling of work, collaboration readiness, and collaboration technology readiness. Groups with high common ground and loosely coupled work, with readiness both for collaboration and collaboration technology, have a chance at succeeding with remote work. Deviations from each of these create strain on the relationships among teammates and require changes in the work or processes of collaboration to succeed. Often they do not succeed because distance still matters.
点击下载:
PDF (910KB)
返 回