Parental perceptions of the manner in which the family was supported at the time of the death of their newborn were examined in an effort to evaluate common practices and to increase emotional support offered the family. Parents were asked about contacts with the baby prior to and after their baby died, helpfulness of neonatal intensive care unit (NICU) staff during the newborn's hospitalization, and other questions regarding funerals, family support, arid contact with the hospital after the baby died. Results indicate substantial differences in comparing maternal and paternal responses. Where indicated by parental responses, changes have been incorporated in an effort to further assist the family at this most difficult time.