A Comparison of Potential Applications of Expert Systems and Decision Support Systems
作者:
ConnellN. A. D.,
PowellP. L.,
期刊:
Journal of the Operational Research Society
(Taylor Available online 1990)
卷期:
Volume 41,
issue 5
页码: 431-439
ISSN:0160-5682
年代: 1990
DOI:10.1057/jors.1990.68
出版商: Taylor&Francis
关键词: decision support systems;expert systems
数据来源: Taylor
摘要:
AbstractThis paper describes ways in which decision support systems (DSS) and expert systems (ES) may be differentiated. It proposes a simplified systemic view which emphasises the functional differences of the environments within which each type of system is applied, thereby avoiding some of the problems often associated with attempting to define DSS and ES according to their constituent parts. This functional emphasis allows DSS and ES to be placed within a useful existing theoretical framework which takes account of contextual influences. The results of two independent surveys of DSS and ES applications in a sample domain-accountancy-are used to assess the view of their functionality held by users of the systems, particularly their functional differences. Some conclusions are drawn about the role of the user in the construction of such systems.
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