Activity-based management: A tool to complement and quantify continuous quality improvement efforts
作者:
Tad McKeon,
期刊:
Journal of Nursing Care Quality
(OVID Available online 1996)
卷期:
Volume 10,
issue 2
页码: 17-24
ISSN:1057-3631
年代: 1996
出版商: OVID
关键词: activity-based management;continuous quality Improvement;performance measures;quality
数据来源: OVID
摘要:
An activity-based cost management system provides a framework to Integrate the disciplines of quality and cost management. The integration occurs through the development of performance measures that collectively measure operations with respect to internal and external customers. It is the measurement process that allows management staff to evaluate where they are, determine where they want to be, and set a course of action that closes the gap between the two.
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