Patient satisfaction with dental care in a municipal hospital
作者:
Victor Badner,
Thomas Bazdekis,
Candia Richards,
期刊:
Special Care in Dentistry
(WILEY Available online 1992)
卷期:
Volume 12,
issue 1
页码: 9-14
ISSN:0275-1879
年代: 1992
DOI:10.1111/j.1754-4505.1992.tb00399.x
出版商: Blackwell Publishing Ltd
数据来源: WILEY
摘要:
Quality assurance activities are an important part of a hospital dental department. This study reports the results of a patient satisfaction questionnaire distributed as part of the quality assurance activities at a municipal hospital. The results show patient satisfaction questionnaires are applicable to the hospital setting, patients report relative satisfaction with the care received, and they can identify specific areas of satisfaction and dissatisfaction. The number of visits, easy access and convenience to the clinic, and out‐of‐pocket payment for dental care are predictive of satisfaction with the dental care received at this cl
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