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Clerical workers, clerical skills: case studies from credit management

 

作者: Anne Fearfull,  

 

期刊: New Technology, Work and Employment  （WILEY Available online 1996）
卷期: Volume 11, issue 1  

页码: 55-65

 

ISSN:0268-1072

 

年代: 1996

 

DOI:10.1111/j.1468-005X.1996.tb00063.x

 

出版商: Blackwell Publishing Ltd

 

数据来源: WILEY

 

摘要:

This article examines job knowledge and skill in clerical work drawing on five case studies from the area of credit management. The cognitive, social and ‘tacit’ skills necessary for clerical effectiveness in this sector are identified and examined. Feminist approaches to skills analysis are used to examine how and why this type of work is under‐v

 

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