The appliance industry trade journal Appliance reported that during 1989 manufacturers shipped over 55 million major household appliances. Previous studies have explored length of appliance service life for a given household and the economic cost of energy consumption for major appliances. However, limited information is available on availability and cost of maintenance and repairs which affect the total useful life of equipment. Survey results from a study of Nebraska appliance service and repair firms are presented here. This research provides information regarding the distribution and cost of appliance service and repair. The findings serve as current estimates of service and repair information for consumers as well as manufacturers.