For the American Institute of Physics, 1974 was a year in which great effort was concentrated on service operations—those connected with subscription fulfillment and data processing, with fiscal reporting and with publishing. The Governing Board, several of its committees, and outside consultants all provided input to the AIP staff to bring about changes that would give physicists and the physics societies improved essential services. On the whole, AIP services by the close of 1974 were on a sound basis.