ISSN:1044-8004    

DOI:10.1002/hrdq.3920040202

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

摘要:

AbstractThis empirical examination of factors predicting team orientation within organizations used interviews, focus groups, and pencil‐and‐paper questionnaires to gather data in ten organizations. An examination of questionnaire data from 81 managers and 364 associates indicates that five factors provide the best prediction of high team orientation for an organization: relationships within organization‐wide management, innovation on the job, control of work by the immediate manager or supervisor, group cohesiveness, and open group process within the work

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040203

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

摘要:

AbstractAn experimental field study was conducted in a large municipal government to determine the effects of training designed to improve managers' interactions with their natural work groups. The SYMLOG Leadership Values Instrument was used to measure group and individual effectiveness on three bipolar behavioral characteristics (Dominance‐Submis‐siveness, Friendliness‐Unfriendliness, and Accepting‐Opposing Task Orientation of Established Authority) before and after training. Managers practiced feedback skills and group process methods in the workshop, applied them in the workplace, and received feedback in peer teams at the next session. A statistically significant difference was found, with the treatment group perceiving themselves and their natural teams as more effective and as characterized by greater Dominance and Friendliness. Thus, the increased use of feedback skills caused these managers to view themselves and their subordinate work groups as more proactive, engaged, and cohesive as

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040204

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040205

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

摘要:

AbstractThe research described in this article examined the interaction effects between self‐esteem and perceived goal difficulty on subjects' self‐set goals, certainty, performance, and attributions. Perceived goal difficulty was manipulated by asking subjects to compete on the same task against themselves, a difficult competitor, and an easy competitor. Subjects were divided into two groups characterized by high or low self‐esteem. Analysis showed that certainty, ability attribution, and task satisfaction for groups with low self‐esteem were affected by perceived goal difficulty especially in the difficult condition, whereas groups with high self‐esteem were not. Further, groups with low self‐esteem had lower goals, certainty, and task performance than groups with high self‐esteem. Subjects set higher goals and had higher performance in the difficult condition than in the easy one. Implications related to human resource development

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040206

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

摘要:

AbstractThis study sought to determine the commitment that banks have made to providing their employees with sales training. The study, which uses a national sample, examines the amount and type of sales training provided and the general attitude held by management toward sales training. Results are given for eight areas: prospecting, approach, need identification, objections, close, postsales service, product knowledge, and self‐motivation. Chi‐square analysis was used to determine whether significant differences existed in the type of training received and asset size. Directions for future research are sugges

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040207

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040208

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040209

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040210

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY

ISSN:1044-8004    

DOI:10.1002/hrdq.3920040211

出版商:Wiley Subscription Services, Inc., A Wiley Company    

年代:1993

数据来源: WILEY