摘要:

There is significant opportunity for health service providers to gain competitive advantage through the innovative use of strategic information systems. This analysis presents some key strategic information systems issues that will enable managers to identify opportunities within their organizations.

ISSN:0361-6274    

出版商:OVID    

年代:1992

数据来源: OVID

摘要:

Given that patient satisfaction is a component of the quality of patient care, this study describes a procedure to develop and measure satisfaction directly from patients. This approach bypasses the inherent difficulty associated with the interpretation of results from generic surveys. To illustrate this procedure, an empirical study is reported, addressing perhaps the most difficult patient population to solicit as participants: psychiatric patients.

ISSN:0361-6274    

出版商:OVID    

年代:1992

数据来源: OVID