摘要:

AbstractDrawing from the challenges organizations are faced with today, there is a growing understanding that future market success and long‐term survival of enterprises will increasingly be related to the effectiveness of information technology utilization. This, however, requires us to intertwine much more seriously organizational theory and research in information processing than previously. In this paper we approached this aim from the perspective of radically decentralized, computerized enterprises. We further assume that organizations are increasingly process‐oriented, rather than applying to structuring organizations based on task decomposition and assignment. This scenario reveals that, due to the inherent autonomy of organizational units, the coordination of decentralized organizational activities (workflows, processes) necessitates a cooperative style of problem solving. On this basis, the paper introduces the research area of cooperative knowledge processing, with a particular focus on multi‐agent decision support systems and human‐computer cooperative work. Finally, several important organizational applications of cooperative knowledge processing are presented that demonstrate how future enterprises can take great advantage from these new technologies.

ISSN:1055-615X    

DOI:10.1002/j.1099-1174.1995.tb00094.x

出版商:Wiley    

年代:2014

数据来源: WILEY

摘要:

AbstractIn this paper we introduce a conception of learning which is a natural extension of economists' representations of learning and which is natural to develop using KBS technology. In the particular form of KBS we use, rule conditions and actions are well‐formulated formulae of first‐order predicate logic (FOPL). As a result, the simulation results obtained from these models are no less analytical than those of pure analytic models. Our results are further strengthened by an experimental design for simulations of competitive behaviour which eliminates implicit bias in the selection of possible behaviours. The system is applied to the Cournot duopoly model. We find that modest intelligence on the part of at least one duopolist systematically increases the profits of both.

ISSN:1055-615X    

DOI:10.1002/j.1099-1174.1995.tb00095.x

出版商:Wiley    

年代:2014

数据来源: WILEY

摘要:

AbstractAn increase in competition and a change in customer needs has caused financial service companies to revise their operations and establish a coordinated product and market strategy. Customer consulting is a substantial part of this type of strategy. Due to the increasing number, complexity and diversity of financial products, the client adviser is confronted by a continuously expanding range of required expert knowledge, which in most cases extends beyond his capabilities. To deal with these problems, supporting the consulting process with information technology seems to be appropriate. At a glance, the usage of currently employed advisory support systems indicates that the system support does not fulfil the financial company's needs. For this reason we developed ALLFIWIB to actively support every phase of the client advisory process as well as to improve upon the quality of financial product supply. ALLFIWIB is designed as a blackboard‐based distributed problem‐solving system. Initial usage of ALLFIWIB has indicated that the system is capable of providing intelligent solutions to financial problems and thus considerably lessens the burden on the client adviser.

ISSN:1055-615X    

DOI:10.1002/j.1099-1174.1995.tb00096.x

出版商:Wiley    

年代:2014

数据来源: WILEY

摘要:

AbstractThe development of innovative products and the ability to quickly adapt to changes is important for financial institutions in today's highly competitive environment. The information system department has to create the required information technology support (IT support) for these tasks. A model that allows the characterization of bank products by means of parameter sets and integrity constraints that in most cases may be viewed as business rules will be presented. Based on this parameter model a prototype system was developed to verify the approach used. This system also provides support for the areas of risk and yield management and may be used as a basis for systems providing counselling services. The prototype was implemented by coupling PROLOG and a relational database system. Arguments will be presented against the use of object‐oriented database systems and in favour of the currently less popular deductive database approach. The approach presented may be extended such that products related to the life insurance business may also be covered.

ISSN:1055-615X    

DOI:10.1002/j.1099-1174.1995.tb00097.x

出版商:Wiley    

年代:2014

数据来源: WILEY

摘要:

AbstractAvoiding incorrect credit decisions and minimizing the required effort are crucial factors for the economic success of a bank. A basic task of credit granting is a correct valuation of a customer's annual account. CUBUS was designed to give general valuation and a first global impression of a company quickly. It also draws the user's attention to the most critical items of the balance sheet. In addition, detailed analysis and valuations of each annual account item is provided. CUBUS goals which have been achieved include increasing decision quality, improving the know‐how level of the staff, improving communication among different departments and finally defining and establishing generally accepted guidelines and norms. The system allows very flexible human‐computer cooperation. It works as a competent assistant which provides the following functions: autonomous valuations, reactive assistance, active consulting, interactive problem solving, tutoring and supervising. When SBC's (Swiss Bank Corporation) general management decided that all commercial customers had to be rated, an application had to be developed to make CUBUS judgements available to all credit specialists within the existing mainframe database environment. The integration of mainframe databases and transactions, knowledge‐based systems running on workstations, and the judgement of human users raised the challenging question of what general principles have to be applied when such diverse components have to be combined in the most efficient way.

ISSN:1055-615X    

DOI:10.1002/j.1099-1174.1995.tb00098.x

出版商:Wiley    

年代:2014

数据来源: WILEY

ISSN:1055-615X    

DOI:10.1002/j.1099-1174.1995.tb00099.x

出版商:Wiley    

年代:2014

数据来源: WILEY