摘要:

In this article we present a new approach to interaction modeling based on the concept of information resources. The approach is inspired by recent distributed cognition (DC) literature but develops a model that applies specifically to human-computer interaction (HCI) modeling. Of course, there are many approaches to modeling HCI, and the motivation of this article is not to offer yet another approach. Rather, our motivation is that the recent developments in DC are so obviously relevant to HCI modeling and design, yet the ideas have lacked visibility in the HCI community. By providing a model whose concepts are rooted in DC concepts, we hope to achieve this visibility. DC research identifies resources for action as central to the interaction between people and technologies, but it stops short of providing a definition of such resources at a level that could be used to analyze interaction. The resources model described in this article defines a limited number of resource types as abstract information structures that can be used to analyze interaction. We demonstrate how these abstract types can be represented differently in an interface. The resources model uses the concept of interaction strategy to describe the way in which different configurations of resources can differently shape users' actions. These 2 components of the resources model (information structures and interaction strategies), through the process of coordination and integration, provide a link among devices, representations, and actions that is not well articulated in the DC literature.

ISSN:0737-0024    

DOI:10.1207/S15327051HCI1501_01

出版商:Lawrence Erlbaum Associates, Inc.    

年代:2000

数据来源: Taylor

摘要:

Network quality of service, as manifest in the delays users experience, effects both user perceptions and performance. Unfortunately, existing research on the usability of network-based documents and applications does not always adequately address the issue of network delays. In this article, we assert that researchers must document, and should consider manipulating, the delays users experience during studies exploring the usability of network-based computing systems. This article provides an overview of the factors that contribute to the delays users experience and the issues involved in modeling these delays. It also provides advice on how delays should be documented and discusses the advantages and disadvantages of the various techniques available for integrating delays into usability studies and controlled experiments. The existing literature reports numerous inconsistent results, which may be due to different experimental designs, participants, tasks, independent variables, and dependent variables. Therefore, this article concludes by outlining the experimental design considerations that must be considered as the relation between network quality of service and the usability of network-based computing systems is investigated. The result is a framework that will guide future research and allow more effective comparisons of the results of that research.

ISSN:0737-0024    

DOI:10.1207/S15327051HCI1501_02

出版商:Lawrence Erlbaum Associates, Inc.    

年代:2000

数据来源: Taylor