摘要:

This study reports the results of a meta-analysis of experimental studies published between 1980 and 1990 that focused on the relationship between electronic group support systems (GSS) use and group process and outcomes. The study examines the following specific group process and outcome variables: degree of task focus, equality of participation, time to decision, decision quality, consensus, and member satisfaction. GSS was found to increase decision quality, time needed to reach decisions, equality of participation, and degree of task focus and to decrease consensus and satisfaction. Implications of the findings are discussed in terms of directions for future research and improvements in the reporting of research results.

ISSN:0737-0024    

DOI:10.1207/s15327051hci0703_1

出版商:Lawrence Erlbaum Associates, Inc.    

年代:1992

数据来源: Taylor

摘要:

We are developing a conceptual framework and a demonstration system for collaboration among members of design teams when direct communication among these members is impossible or impractical. Our research focuses on the long-term, indirect communication needs of project teams rather than the short-term needs of face-to-face communication or electronic mail. We address these needs with integrated, domain-oriented design environments. Our conceptual framework and our system-building efforts address two major issues: (a) How does individual work blend into project work (especially in large projects that span great distances and time)? and (b) What role do the work objects play in this coordination? We use a specific domain-oriented design environment (NETWORK-HYDRA—for the design of computer networks) to illustrate our approach, and we discuss HYDRA as the underlying domain-independent, multifaceted architecture for design environments.

ISSN:0737-0024    

DOI:10.1207/s15327051hci0703_2

出版商:Lawrence Erlbaum Associates, Inc.    

年代:1992

数据来源: Taylor

摘要:

Despite the growing interest in using audio-visual technologies to support communication and collaborative work among individuals in different locations, we still have relatively little understanding of the organization of video-mediated interaction. In the following article, we discuss some findings of recent research concerning interpersonal communication in a sophisticated multimedia office environment. Based on the detailed naturalistic analysis of individuals collaborating on various tasks during their day-to-day working lives, we explore the extent to which the media space provides a satisfactory means for interpersonal communication and ordinary sociability. In particular, the research suggests that audio-visual technology introduces certain asymmetries into interpersonal communication that can transform the impact of visual and vocal conduct. These communicative asymmetries may be consequential for the design and implementation of audio-visual infrastructures used to support informal sociability and collaborative work.

ISSN:0737-0024    

DOI:10.1207/s15327051hci0703_3

出版商:Lawrence Erlbaum Associates, Inc.    

年代:1992

数据来源: Taylor