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| 1. |
Editors' Preface |
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New Horizons in Adult Education and Human Resource Development,
Volume 6,
Issue 2,
1992,
Page 1-1
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ISSN:1939-4225
DOI:10.1002/nha3.10039
出版商:Blackwell Publishing Ltd
年代:1992
数据来源: WILEY
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| 2. |
Customer Satisfaction Studies: Implications for Job‐Related Continuing Education |
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New Horizons in Adult Education and Human Resource Development,
Volume 6,
Issue 2,
1992,
Page 2-17
James A. Farmer,
J. Gerald Land,
Laura L. Gilbert,
J. Robert Ainsley,
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摘要:
Customer satisfaction studies are having considerable impact in business, industry and higher education. Approaches to customer satisfaction used in these settings are applicable, in adapted form, to a variety of organizations, including those which provide job‐related continuing education. This article presents (a) a summary of the main findings from a review of relevant literature about customer satisfaction studies, (b) a description of a system, developed by the authors, for use in assessing customer satisfaction relative to job‐related continuing education, and (c) sample questions for both graduates of job‐related continuing education and for their superv
ISSN:1939-4225
DOI:10.1002/nha3.10040
出版商:Blackwell Publishing Ltd
年代:1992
数据来源: WILEY
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| 3. |
Bringing the Partners Together in Workplace Literacy: A Canadian Perspective |
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New Horizons in Adult Education and Human Resource Development,
Volume 6,
Issue 2,
1992,
Page 18-30
Maurice C. Taylor,
Linda Shohet,
Carol MacLeod,
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摘要:
With the growing gap between workplace demands and workforce skills, there is a need to ensure that employees with basic skills deficiencies have education and training opportunities. Much has been said about the role of partnerships as the stimulant for innovation in the workplace, however, the forging of such partnerships has been slow in coming. In an effort to learn more about the North American experience in workplace literacy, a panel discussion was held last year at an adult education conference. Practitioners from business, labour and education in both Canada and the United States provided a perspective on the current status of this evolving field. The following essay is drawn from the viewpoints of the Canadian representatives after dialogue, interaction, and discussion during the conference session. The three perspectives are diverse in terms of position and concerns but offer practical suggestions for improving practice and increasing co‐operation among the stakeholder
ISSN:1939-4225
DOI:10.1002/nha3.10041
出版商:Blackwell Publishing Ltd
年代:1992
数据来源: WILEY
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| 4. |
Book Review: Smith, Page (1990). Killing the Spirit: Higher Education in America |
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New Horizons in Adult Education and Human Resource Development,
Volume 6,
Issue 2,
1992,
Page 31-36
Terrence R. Redding,
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ISSN:1939-4225
DOI:10.1002/nha3.10042
出版商:Blackwell Publishing Ltd
年代:1992
数据来源: WILEY
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