ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01339.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

摘要:

AbstractWhen do service firms—especially producers of information services ‐ need to locate close to their customers, and when are they free to locate according to other criteria? This question is highlighted by data on interregional trade in services, by questionnaire studies of sales and purchases of services, and by interview studies on the need for proximity to customers and on the consequences for the location of computer services and technological advice. Three types of services are distinguished: (1) Back offices transmit their services via telecommunications and can locate independently of their customers (low rents and wages then are important) (2) Unsophisticated, customized service firms offer frequently used services and must locate close to their customers, both for cost reasons and because mutual knowledge and trust are decisive (3) Highly specialized service firms may locate independently of their customers, because the high value of their services justify any travelling costs connected with meetings (the recruitment of qualified staff then is importa

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01340.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

摘要:

AbstractIs a network a sufficient concept as a model of growth for consultancy firms? To answer this question, the article examines the current functioning of networks created by SMF and the opportunities that could arise from this type of structure in a sluggish economic environment. Networks appear to be an adequate means to satisfy the customers' demand both in terms of competencies and availability in an increasingly competitive world. This study also shows the limitations of networks as it reveals that exchanges of competencies are mostly effected between financially organized groups. The study relies on an investigation involving 350 consultancy firms in six European countries.

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01341.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

摘要:

AbstractThe size and strategic importance of computer services, in advanced industrial economies, including the European Community, continues to grow. As a reflection of its growth and deepening strategic importance, computer services have increasingly taken on a more international dimension, in turn losing its former national orientation. This article looks at recent developments in the European computer services industry, in particular at the restructuring taking place in response to the creation of the Single European Market. It attempts to reveal a number of major factors which will influence the reorganisation of the industry in the late 1990s and beyond.

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01342.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

摘要:

AbstractThis article is concerned with spatial interaction between suppliers and clients of professional business services. It is often suggested that business services transactions require frequent personal interaction and spatial proximity, to the advantage of large urban service complexes. Survey results, presented in this article, show that modes of interaction vary considerably within the professional business services sector, however, leading to complex spatial patterns of services transaction. A typology of professional business services is presented, useful for the explanation of spatial systems of service transactions.

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01343.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

摘要:

AbstractThis article presents a typology derived from field work seeking to identify what characterizes the differences between two organizational models based on relationships organized into a hierarchy and relationships arising from cooperation. Services are considered as the determining factor, enabling the specification of the relationship between types of firms and their spatial behaviour. Three contrasting types of organization are explored (network firm and consultancy chain; globalization and consultancy network; technology and consultancy node). They are complemented by intermediary types with influences on extemalization, scientific and technical information and performance specification. Three case studies support this classification. They question various traditionally identified attitudes concerning the re‐qualification of territories. In conclusion, the ‘network’ form of organization plays a multiple role in the relations between firms and territories and has to be taken into account in the understanding of externalities, polarized diffusion and economies of agglomer

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01344.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

摘要:

AbstractAs sources of expertise for firms, business services play a major role in the transformation process of East Germany from a centrally planned economy to a capitalist market economy, in which entrepreneurial knowledge has to be developed. For Cottbus, the easternmost of the German cities with over 100,000 inhabitants and a centre of brown coal mining and energy production, a study of business services, their origin and linkages was undertaken in 1992. It shows that West German control is strong but not all‐encompassing. The small business service offices in the city, however, work predominantly for small and medium‐sized companies in the region and are not engaged by the surviving large economic units controlled by Treuhand or West German and West European enterprises. The massive degree of external control, which characterizes most sectors in East Germany now, limits the market for regional business service establishme

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01345.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

摘要:

AbstractThe article emphasizes the importance of network relationships for knowledge‐intensive service firms. Network relationships have a key function in the interaction between supplier and client. Clients take advantage of network relationships to find an adequate supplier, especially in the initial contact phase, as clients' uncertainty about the quality and suitability of the supplier's services is greatest at this time. The results of the empirical study also show that network structures within the corporate segment of the knowledge‐intensive services constitute a form of organization that enables the firms to adapt themselves more quickly and flexibly to the individual demands of the client by using interorganizational flexibility potential. Network structures thus provide a possibility for resolving the tension between specialization and complete, individual solutions to clients' probl

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01346.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01347.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY

ISSN:0040-747X    

DOI:10.1111/j.1467-9663.1994.tb01348.x

出版商:Blackwell Publishing Ltd    

年代:1994

数据来源: WILEY