ISSN:0277-8556    

DOI:10.1002/npr.4040130402

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractIn today's challenging economic climate, many organizations have come to recognize that improved quality is an essential ingredient for success. Many may want to jump on the total quality management (TQM) bandwagon, but are not ready or willing to invest either the time or the significant resources that a TQM program typically requires. This article discusses strategies for improving quality in that type of environment.

ISSN:0277-8556    

DOI:10.1002/npr.4040130403

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractAdaptability, flexibility, and speed to market are among the terms that business leaders are using to describe their efforts to improve organizational quality and productivity. But as this excerpt from Lean and Mean shows, flexibility can come at a very dear price.

ISSN:0277-8556    

DOI:10.1002/npr.4040130404

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractGST Steel in Kansas City, Missouri, achieved striking improvements in productivity through a self‐funded gain‐sharing program featuring direct line‐of‐sight, measurable data, and low administrative support. Gain‐sharing payouts averaging 12.4 percent of gross pay in 1993 were surpassed by first quarter 1994 results. Within the first three months of 1994, two components of the company broke 13 production records. In another GST component, management hit its stretch payout of 24 percent while the union reached its stretch payout of 20 percent. On a more intangible level, the program has produced gains in workforce creativity, cost consciousness, commitment, and empowerment. At the same time, the role of management has been revamped to emphasise monitoring, tracking, coaching, and ongoing communication of results.GSTs success is rooted in a disciplined six‐step process of planning, environmental assessment, plan design, plan testing, plan communication, and plan monitoring. Organizations can achieve similar results if they provide all employees with equal opportunities for success, give equal weight to financial and operational measures, link business strategy with results, and tie the compensation plan to performance measures. This article outlines the function and scope of gain management and chronicles the transformation of GST as it gave birth to its own gain‐management program.

ISSN:0277-8556    

DOI:10.1002/npr.4040130405

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractThe world market share leader in the peripheral intravenous catheter market, Johnson&Johnson Medical's Critikon Vascular Access Facility attributes its latest successes—including a 1994 Shingo Prize—to a management philosophy of continuous improvement through total employee involvement. This case study describes how Critikon launched an aggressive kaizen continuous improvement program to implement cellular just‐in‐time manufacturing principles that led to extraordinary accomplishments in a relatively short period of time.

ISSN:0277-8556    

DOI:10.1002/npr.4040130406

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractThe chances for a failing small business to survive and prosper are improved when owners and managers follow general turnaround management guidelines and recognize the factors that most contribute to creating their economic crisis. By examining those factors from four perspectives—based on whether they originate inside or outside of the firm and whether the type of required corrective response is predominantly administrative or strategic—small business leaders can collect the information they need to get their firm back on track.

ISSN:0277-8556    

DOI:10.1002/npr.4040130407

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractTo survive, organizations must learn how to change. And to efficiently implement needed changes, they must have a formal system. This article introduces the T‐model, a mechanism to facilitate rapid change, the type that is critical in effective time‐to‐market considerations in total quality management environment.

ISSN:0277-8556    

DOI:10.1002/npr.4040130408

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractDuring the 1990s staff functions have come under increasing pressure to improve the value they provide to line departments. This case study describes how the finance division of a large pharmaceutical firm used reengineering to reorganize itself to more closely support a customer‐focused business strategy.

ISSN:0277-8556    

DOI:10.1002/npr.4040130409

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractReengineering of major business processes is an integral component in the pursuit of continuous improvement. With its emphasis on cross‐functional, top‐down process or system change, the tactic complements total quality management. But even though the results are potentially significant, more reengineering programs fail than succeed. Five factors are critical to the success of a reengineering initiative. This article discusses those factors and offers managers suggestions on how to make sure they get the most from their reengineering efforts.

ISSN:0277-8556    

DOI:10.1002/npr.4040130410

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY

摘要:

AbstractCreativity is a strategic business weapon. The companies that will survive and thrive will not be the ones with the deepest pockets, but the ones that can utilize the creativity of their workforce. This article explores a model for unleashing creativity in organizations, illustrates the vital link between quality and creativity, and introduces creative problem solving, a method to help individuals and organizations become deliberately creative. It also illustrates the benefits of successfully applying creative problem solving in organizations and provides recommendations for those who want to embark on any type of change program.

ISSN:0277-8556    

DOI:10.1002/npr.4040130411

出版商:John Wiley&Sons, Ltd.    

年代:2006

数据来源: WILEY