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1. |
A point of view: Playing a new global ball game |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 345-348
Joji Arai,
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ISSN:0277-8556
DOI:10.1002/npr.4040080402
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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2. |
Leapfrogging Japan: Japanese techniques for Americans? |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 349-356
Charles E. Berezin,
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ISSN:0277-8556
DOI:10.1002/npr.4040080403
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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3. |
Partners in productivity: An emerging consensus in labor‐management relations |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 357-364
Mark Rosenbaum,
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PDF (521KB)
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ISSN:0277-8556
DOI:10.1002/npr.4040080404
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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4. |
Motorola's long march to the Malcolm Baldrige National Quality Award |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 365-376
Keki R. Bhote,
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摘要:
AbstractIn the beginning was the Need and the Need had no name. Because the Need had no name, the people were ignorant of it, and happy. But the evil Variation was upon the land, yet nobody cared. And Variation did abideth in the United States, when out of the East came a force and smote the U.S., carrying back across the Pacific gold and silver, businesses and jobs. And Bob Galvin, chairman of the board of Motorola, was not happy and called upon the messengers of God to deliver the country from this evil. The first was Edward of Deming, who did preach among the managers and the money changers. But they rent their garments and shouted: “Go tell it to the Japanese.” Next was the Philistine Phil Crosby, who proclaimed “Quality is free.” But all the people laughed, and Crosby went to Florida and he did then laugheth. Then, out of the wilderness, came Dorian the Shainin, who walked the length and breadth of the land and preached: “Attack Variation. It is evil.” And Shainin shunned the captains and centurions and gathered about him peasants of sturdy stock from Rath and Strong, General Motors, Motorola, and other companies. At Motorola, his disciple, Keki Bhote, stood up and told the people: “Verily, verily I say unto you, heed the guru Shainin,for surely, he will lead you to the promised land.” And then Bob Galvin created the Motorola Training and Education Center, and MTEC did walk the earth and eat the apple of knowledge. And Shainin and Bhote and MTEC knew each other and begat Advanced Diagnostic Tools (ADT) and Planned Experiments (PE). Over 8,000 of the unbelievers were converted. Then from the depths of the Communications Sector was born Six Sigma; and lo and behold, the Need finally had a name—Six Sigma.—From a Motorola skit at a Six Sigma rally.
ISSN:0277-8556
DOI:10.1002/npr.4040080405
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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5. |
Combatting cynicism in the workplace |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 377-394
Philip H. Mirvis,
Donald L. Kanter,
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ISSN:0277-8556
DOI:10.1002/npr.4040080406
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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6. |
Process management: A unifying framework for improvement |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 395-406
Eugene H. Melan,
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ISSN:0277-8556
DOI:10.1002/npr.4040080407
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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7. |
Have U.S. financial institutions really embraced quality control? |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 407-420
Shirley A. Hopkins,
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ISSN:0277-8556
DOI:10.1002/npr.4040080408
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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8. |
Staying competitive through strategic management of fast‐track employees |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 421-432
Karen J. Gritzmacher,
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ISSN:0277-8556
DOI:10.1002/npr.4040080409
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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9. |
Focus/office automation |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 433-439
Pam Oppenheim,
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ISSN:0277-8556
DOI:10.1002/npr.4040080410
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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10. |
A little introspection can go a long way. The work ethic: How to profit from the changing values of the New Work Force by Kate Ludeman E. P. Dutton, 1989 240 pages; $18.95 |
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National Productivity Review,
Volume 8,
Issue 4,
1989,
Page 441-444
Barrie Richardson,
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ISSN:0277-8556
DOI:10.1002/npr.4040080411
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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