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| 1. |
A point of view: Quality assurance in the service/ hospitality industry—the missing link |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 1-4
Mark S. Heymann,
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ISSN:0277-8556
DOI:10.1002/npr.4040100102
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 2. |
Understanding—and improving— organizations through cybernetics |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 5-17
Delmar L. Landen,
Gayle A. Landen,
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PDF (791KB)
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ISSN:0277-8556
DOI:10.1002/npr.4040100103
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 3. |
Finding and using a manager's power to improve productivity |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 19-33
Barry Oshry,
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PDF (796KB)
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ISSN:0277-8556
DOI:10.1002/npr.4040100104
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 4. |
The team approach to companywide change |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 35-44
Robert Janson,
Richard L. Gunderson,
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PDF (713KB)
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ISSN:0277-8556
DOI:10.1002/npr.4040100105
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 5. |
Comprehensive measurement to improve assembly‐line work group effectiveness |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 45-55
Steven D. Jones,
Randy Powell,
Scott Roberts,
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PDF (780KB)
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ISSN:0277-8556
DOI:10.1002/npr.4040100106
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 6. |
Implementing feedback systems to enhance productivity: A practical guide |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 57-67
Robert D. Pritchard,
Philip L. Roth,
Steven D. Jones,
Patricia Galgay Roth,
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PDF (756KB)
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ISSN:0277-8556
DOI:10.1002/npr.4040100107
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 7. |
Teaching managers to support quality‐improvement efforts |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 69-74
Susan Leddick,
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摘要:
AbstractJack was confused. He had been as enthusiastic about the new quality‐improvement program that his company was beginning as anybody. He had contributed to the project that his team selected during the training session, and had even made working on it a priority. He could see many applications in the department he supervised for the problem‐solving and statistical techniques he learned in the training and said so during the evaluation session. But that was a couple of months ago. Since then his boss, the section vice president, had never asked him one word about quality improvement in the department. When Jack tried to tell the boss about the three department project teams he had established, be got a polite smile, a nod, and a mumbled, “Keep up the good work, Jack”… then a quick change of subject. The project teams were making headway on their improvement opportunities, all right, but it was difficult to schedule their project work around all their other responsibilities. Like other department managers, Jack had seen his staff reduced over the last year. It seemed he was always asked to do more with less these days. “If the company isn't serious about this quality improvement stuff,” Jack thought, “I've got plenty of other ideas about how I can use my staff. Looks like quality doesn't mean much to my boss, anyway. I sure wonder why this company spent the time and money to get everybody excited and trained if we're not supposed to do anything!”
ISSN:0277-8556
DOI:10.1002/npr.4040100108
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 8. |
Myths and misconceptions about the dynamics of innovation |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 75-84
A. B.(Rami) Sbani,
Carol J. Sexton,
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ISSN:0277-8556
DOI:10.1002/npr.4040100109
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 9. |
Planning for the inevitable crisis |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 85-88
Mike Uretsky,
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ISSN:0277-8556
DOI:10.1002/npr.4040100110
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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| 10. |
Lessons from the Japanese. Working for the Japanese: Inside Mazda's Amercan Plant Joseph J. Fucini and Suzy Fucini New York: The free press, 1990 258 pages, $19.95 |
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National Productivity Review,
Volume 10,
Issue 1,
1990,
Page 89-92
William H. Tomlinson,
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PDF (297KB)
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ISSN:0277-8556
DOI:10.1002/npr.4040100111
出版商:John Wiley&Sons, Ltd.
年代:2007
数据来源: WILEY
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