摘要:

AbstractNinety‐five white‐collar workers employed by an insurance company using visual display units (VDU) connected by telecommunication to a central computer filled in a questionnaire concerning psychosocial stressors in connection with work at the VDU. Eleven persons with extensive and ten with no work at VDUs were also studied during regular work, during breakdown of machinery, and in their leisure time. Self‐reports on mood and alertness were recorded along with blood pressure, heart rate, and excretion of adrenaline and noradrenaline. Results indicate that (1) stress and mental strain occurred in association with delayed response times in the computer system and unpredicted interruptions of system operation, (2) such a temporary interruption caused an increase of blood pressure and adrenaline excretion, (3) complaints of stress and strain were repotted mainly by data‐entry staff, (4) data‐entry groups displayed a higher level of physiological arousal during post‐work hours than a control group, and (5) that a majority of those who worked continuously at a VOU reported physical discomfort within 1.5 hours. It is concluded that stress and strain in computerized work may be counteracted at the technological and the organizational level: by reducing the duration and frequency of breakdowns, by reducing response times in the system, and by eliminating pure data

ISSN:0894-3796    

DOI:10.1002/job.4030050302

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

摘要:

AbstractA cross‐cultural systems analysis was performed on teacher stress data from Canada and Sweden. The LISREL structural analysis was based on a conceptual model adapted from Kyriacou and Sutcliffe. Although the LISREL solution did not reach statistical significance it was concluded that the conceptual model in the essential features was corroborated by the LISREL analyses. Measurement errors, as well as the sensitivity of the used goodness of fit test (chi square) to the size of the samples was put forward as explanations of the failure to reach statistical significance for the LISREL structural solutions. Furthermore, it was argued that the heterogeneity of the teachers with respect to the stages of their professional careers should be considered in further research on teacher stress, to be able to capture the process aspects more adequatel

ISSN:0894-3796    

DOI:10.1002/job.4030050303

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

摘要:

AbstractThis study describes the development and issuance of an independent report on the quality of work life in a Corporation. The theory underlying the report, criteria, definitions, measurement procedures, the properties of the measures, and report itself are presented. A survey indicating a favourable reception to the data by stockholders, financial analysts, and employees is analysed. Recommendations for increased collaboration between accountants and behavioural scientists in the measurement and assessment of the quality of work life are presented in an effort to stimulate further research in the development of standardized measures and in the preparation of independent reports on the quality of work life in organizations.

ISSN:0894-3796    

DOI:10.1002/job.4030050304

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

ISSN:0894-3796    

DOI:10.1002/job.4030050305

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

ISSN:0894-3796    

DOI:10.1002/job.4030050306

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

ISSN:0894-3796    

DOI:10.1002/job.4030050307

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

ISSN:0894-3796    

DOI:10.1002/job.4030050308

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

ISSN:0894-3796    

DOI:10.1002/job.4030050309

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

ISSN:0894-3796    

DOI:10.1002/job.4030050310

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY

ISSN:0894-3796    

DOI:10.1002/job.4030050311

出版商:John Wiley&Sons, Ltd.    

年代:1984

数据来源: WILEY