摘要:

This paper demonstrates that the Annual Percentage Rate (APR) measure required under the Federal Reserve System's Regulation Z is not consistent with the mathematical procedures involved in calculating the interest charges on a loan. The APR is never a correct cardinal measure of the true cost of credit, and it is a correct ordinal measure only under specific restrictive conditions. Since the APR always understates the true cost of credit, and since a correct cardinal measure is already familiar to the finance profession, it is difficult to justify the required disclosure of the APR. The Annual Effective Rate should be required as the summary measure of the true cost of credit for all types of consumer loans.

ISSN:0022-0078    

DOI:10.1111/j.1745-6606.1981.tb00696.x

出版商:Blackwell Publishing Ltd    

年代:1981

数据来源: WILEY

摘要:

The consumer complaint‐handling literature characterizes users of toll‐free Hotlines, but satisfaction with this consumer service has not been evaluated. A telephone survey was conducted of callers to a Wisconsin consumer protection Hotline in an effort to assess user satisfaction. When filers of complaints and inquiries were compared, it was found that complainants were more likely to have used the Hotline more than once or to have recommended it to others, while inquirers expressed greater satisfaction with the agency. As expected from previous research, users were generally satisfied with the Hotline and related services; high‐status groups were most satisfied; and low‐status persons were less likely to have used the

ISSN:0022-0078    

DOI:10.1111/j.1745-6606.1981.tb00697.x

出版商:Blackwell Publishing Ltd    

年代:1981

数据来源: WILEY

摘要:

A 1973 survey study of retailer and consumer attitudes toward retailer actions in contrived market situations showed marked differences in the values of the two groups. In short, retailers’ short‐run profit motives outweighed their concern for their long‐run customer franchise. This 1979 follow‐up survey study found increased concordance between the parties in market trans

ISSN:0022-0078    

DOI:10.1111/j.1745-6606.1981.tb00698.x

出版商:Blackwell Publishing Ltd    

年代:1981

数据来源: WILEY

摘要:

This paper reports on a study in which 60 volunteers used computerized diets for two weeks to experience how consumers react to drastic changes in eating practices. The diets for the experiment were developed by linear programming techniques to be as nutritious as the Thrifty Food Plan but substantially lower in cost. The results suggest this procedure could be used for devising dietary guides for consumers tempted to try a food plan assuring nutritious meals at low cost.

ISSN:0022-0078    

DOI:10.1111/j.1745-6606.1981.tb00699.x

出版商:Blackwell Publishing Ltd    

年代:1981

数据来源: WILEY

摘要:

Books reviewed in this article:Evans, Joel R., Editor,Consumerism in the United States: An InterIndustry Analysis.Henion, Karl E. II, and Thomas C. Kinnear,The Conserver Society.Katzmann, Robert A.,Regulatory Bureaucracy: The Federal Trade Commission and Antitrust Policy.Kwitny, Jonathan,Vicious Circles, The Mafia in the Marketplace.Marion, B. W., W. F. Mueller, R. W. Cotterill, F. E. Geithman, and J. R. Schmelzer,The Food Retailing Industry: Market Structure, Profits, and Prices.Morgan, James N. and Greg J. Duncan,The Economics of Personal Choice.

ISSN:0022-0078    

DOI:10.1111/j.1745-6606.1981.tb00700.x

出版商:Blackwell Publishing Ltd    

年代:1981

数据来源: WILEY