ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00657.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

摘要:

ABSTRACTThis paper discusses an emerging development methodology, Performance Support Engineering, that can be used to design and build performance support systems. It introduces a new model called the Organizational Performance/Learning Cycle that describes the dynamics of the organizational learning process and provides a framework for thinking about the technologies (Ariel 1994) and methodologies that enable that process. The author argues that previous definitions of EPSS were too limited and restricted in their scope and expands on these earlier definitions to take into account this new model of organizational learning. The new dofinition clparly distinguishes EPSS from traditional systems development, which focuses on data, not on knowledge, and from expert systems development, which focuses on knowledge rather than on enabling performance. This new view of EPSS offers a clear opportunity for organizations to recognize the strategic importance of managing their knowledge assets. Most of the current methodologies in use by different functional groups are limited in their capability to enable this model and the expanded definition of EPSS. The author describes how the emerging Performance Support Engineering methodology overcomes those limitations.

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00658.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00659.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

摘要:

ABSTRACTThis article introduces a model of dynamic electronic performance support systems. Dynamic support systems are characterized by the ability to change with experience, the ability to be updated and adjusted by the performer, and by the ability to augment other supports found in the performers' community. Dynamic systems are contrasted with the static nature of conventional models of performance support systems. This article reviews the attributes of current performance support systems, describes lessons learned from a project that explored a dynamic model of learning and support, and presents design principles for dynamic performance support.

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00660.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

摘要:

ABSTRACTWork is becoming increasingly com‐puter‐mediated. Performance development is becoming increasingly difficult and expen‐sive due to complexity, change, restructuring, and redefinition of who does work. In the coasumer market place, softw are is emerging with characteristics and behaviors; that actively support performance development while permitting learning. These performance‐centered systems are the next step in the evolution of performance support. Performance Technologists must and will play an active part in both their advocacy and design. Ultimately, no consumer or large‐scale software system should be considered accep table untilday‐one performanceisgenerated for novice performers while still accommodating the requirements of expert

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00661.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

摘要:

ABSTRACTHow close is the relationship between performance technology, performance support, and training? Very close, actually. Both performance technology and electronic performance support (EPS) have their roots in education and training, but in many ways they have transcended their be ginnings and have evolved beyond where training leaves off. This commentary offers a performance technologist's view of EPS and suggests not only that a performance technology perspective is a requirement for the development of EPS, but that involvement in building and implementing an EPS can help people shift their paradigm from training to performance. Implications for the education and training field now and in the future are also proposed.

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00662.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

摘要:

Performance support draws its model, methodologies and its theories from numerous disciplines; cognitives psychology, instructional systems Design, system Developement, Documentation Human‐Computer interface Cybernetics and Database Development. This collection of reference and reading highlights relevent items I've discovered. The collection is by no means as exhaustive Biblography. Related seminal works may be missing If PIQ readers have come upon additional works, please recommend them to the author. In this list, items of special relevance are marked with asteric

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00663.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00664.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

摘要:

The Fifth Discipline Field‐book: Strategies and Tools for Building a Learning Organization. Peter Senge, Art Kleiner, Charlotte Roberts, Richard Ross, and Bryan Smith. New York: Currency/ Doubleday, 1994, 593 pag

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00665.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY

ISSN:0898-5952    

DOI:10.1111/j.1937-8327.1995.tb00666.x

出版商:Blackwell Publishing Ltd    

年代:1995

数据来源: WILEY