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1. |
From the Editors |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 5-6
Barbara Bigelow,
Margarete Arndt,
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PDF (31KB)
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ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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2. |
Reconsidering Models of Patient Satisfaction and Behavioral Intentions |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 7-20
Koichiro Otani,
Richard Kurz,
Thomas Burroughs,
Brian Waterman,
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PDF (103KB)
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摘要:
This article considers several models of how patients integrate their reactions to hospital attributes and how these reactions impact their overall satisfaction and behavioral intentions. It finds that patients combine their reactions to the attributes by means of noncompensatory and nonlinear models to form their overall satisfaction or behavioral intentions.
ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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3. |
Commentary-Patient Satisfaction: What Is the Point? |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 21-24
Stephen O'Connor,
Richard Shewchuk,
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PDF (46KB)
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ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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4. |
Reply to the Commentary of O'Connor and Shewchuk |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 25-26
Koichiro Otani,
Richard Kurz,
Thomas Burroughs,
Brian Waterman,
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PDF (37KB)
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ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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5. |
Corporate Management of Quality in Employee Health Plans |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 27-40
James Maxwell,
Peter Temin,
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PDF (111KB)
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摘要:
As large companies move their employees into managed care, they must concern themselves with the quality and price of their employees' health care. Based on a survey ofFortune 500companies, we show that most are integrating several aspects of quality into their purchasing and contracting decisions by focusing on three dimensions-customer service, network composition, and clinical quality. Companies focus on the customer service dimension while the medical community emphasizes clinical quality.
ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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6. |
Learning Curves in Health Care |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 41-54
J. Waldman,
Steven Yourstone,
Howard Smith,
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PDF (345KB)
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摘要:
This article explores the uses of learning curve theory in medicine. Though effective application of learning curve theory in health care can result in higher quality and lower cost, it is seldom methodically applied in clinical practice. Fundamental changes are necessary in the corporate culture of medicine in order to capitalize maximally on the benefits of learning.
ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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7. |
Merger as Marriage: Communication Issues in Postmerger Integration |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 55-67
Kevin Dooley,
Brenda Zimmerman,
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PDF (118KB)
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摘要:
Many health care organizations have found themselves involved in mergers, acquisitions, alliances, networks, and other forms of structural change in order to reduce costs, improve utilization and service breadth, increase market leverage, and reduce variation in demand. This article examines three levels of communication issues that interact with one another and impact the likelihood of successful postmerger integration: affect, discursive frame, and negotiating position.
ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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8. |
Organizational Learning, Diffusion of Innovation, and International Collaboration in Telemedicine |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 68-78
David Robinson,
Grant Savage,
Kim Campbell,
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PDF (93KB)
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摘要:
The authors analyze competing forces affecting the diffusion of telemedicine practices across organizations, potential learning effects from telemedicine practice, and their implications for the development of telemedicine-based networks. They also speculate on the learning, diffusion, and institutional effects that telemedical collaboration may trigger; five sets of propositions are advanced to explain these effects.
ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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9. |
"Virtual" Health Care Organizations and the Challenges of Improving Quality |
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Health Care Management Review,
Volume 28,
Issue 1,
2003,
Page 79-92
Stephen Page,
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PDF (119KB)
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摘要:
This article examines the challenges of improving health care quality continuously within and across "virtual" provider organizations such as independent practice associations and physician-hospital organizations. It draws on recent research and theory about interorganizational networks in other fields to develop recommendations for securing physicians' commitment to quality improvement strategies in today's health care environment.
ISSN:0361-6274
出版商:OVID
年代:2003
数据来源: OVID
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