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A tool for improvement using the baldrige criteria

 

作者: Diane Ritter,  

 

期刊: National Productivity Review  （WILEY Available online 2006）
卷期: Volume 12, issue 2  

页码: 167-182

 

ISSN:0277-8556

 

年代: 2006

 

DOI:10.1002/npr.4040120205

 

出版商: John Wiley&Sons, Ltd.

 

数据来源: WILEY

 

摘要:

AbstractOrganizations are continuing to seek to improve using Total Quality Management. To help in their efforts of self‐assessment and improvement, these organizations, in increasing numbers, are using the Malcolm Baldrige National Quality Award criteria. This article demonstrates how.

 

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