A Language/Action Perspective on the Design of Cooperative Work
作者:
Terry Winograd,
期刊:
Human–Computer Interaction
(Taylor Available online 1987)
卷期:
Volume 3,
issue 1
页码: 3-30
ISSN:0737-0024
年代: 1987
DOI:10.1207/s15327051hci0301_2
出版商: Lawrence Erlbaum Associates, Inc.
数据来源: Taylor
摘要:
In creating computer-based systems, we work within a perspective that shapes the design questions that will be asked and the kinds of solutions that are sought. This article introduces a perspective based on language as action, and explores its consequences for system design. We describe a communication tool called The Coordinator, which was designed from a language/action perspective; and we suggest how further aspects of coordinated work might be addressed in a similar style. The language/action perspective is illustrated with an example based on studies of nursing work in a hospital ward and contrasted to other currently prominent perspectives.
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