Proactive feedback seeking: The instrumental use of the information environment
作者:
SUSAN J. ASHFORD,
L. L. CUMMINGS,
期刊:
Journal of Occupational Psychology
(WILEY Available online 1985)
卷期:
Volume 58,
issue 1
页码: 67-79
ISSN:0305-8107
年代: 1985
DOI:10.1111/j.2044-8325.1985.tb00181.x
出版商: Blackwell Publishing Ltd
数据来源: WILEY
摘要:
This paper presents a field test of several hypotheses concerning proactive feedback seeking behaviour (FSB). The hypotheses are derived from the general assertion that feedback is a valuable individual resource. As such, feedback is hypothesized to be subject to activeseekingbehaviour by individuals. Feedback seeking is proposed as an instrumental response of employees attempting to achieve their goals within an evaluative context. Hypotheses relating such seeking to both personal (length of tenure, job involvement and tolerance for ambiguity) and organizational (contingency uncertainty and role ambiguity) variables are formulated and tested. Role ambiguity, contingency uncertainty, tenure within the organization and job involvement were found to predict FSB. The relationships between both role ambiguity and contingency uncertainty and proactive FSB were found to be moderated by an individual's ability to tolerate ambiguity.
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