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Queueing Models for Out-Patient Appointment Systems—a Case Study

 

作者: BrahimiM.,   WorthingtonD. J.,  

 

期刊: Journal of the Operational Research Society  （Taylor Available online 1991）
卷期: Volume 42, issue 9  

页码: 733-746

 

ISSN:0160-5682

 

年代: 1991

 

DOI:10.1057/jors.1991.144

 

出版商: Taylor&Francis

 

关键词: Hospitals;Queueing

 

数据来源: Taylor

 

摘要:

AbstractSome recent research on queueing models is successfully applied to the problem of designing an appropriate appointment system for the out-patient department at the Royal Lancaster Infirmary. Although it is acknowledged that improving appointment systems is not simply a modelling problem, it is nevertheless argued that the model used here could be an effective tool in local studies.

 

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