GRIEVANCES: A REVIEW OF RESEARCH AND PRACTICE
作者:
MICHAEL E. GORDON,
SANDRA J. MILLER,
期刊:
Personnel Psychology
(WILEY Available online 1984)
卷期:
Volume 37,
issue 1
页码: 117-146
ISSN:0031-5826
年代: 1984
DOI:10.1111/j.1744-6570.1984.tb02250.x
出版商: Blackwell Publishing Ltd
数据来源: WILEY
摘要:
Behavioral and industrial relations literature on grievances were reviewed. As a result, serious methodological, theoretical, and ethical questions were raised. Fundamental research is required to establish the reliability of grievance phenomena. Further, the use of grievance data as criteria is dubious because of conceptual problems of deficiency and contamination. Given existing threats to traditional grievance systems, basic research, especially program evaluation, on proposed structural and behavior variants of grievance procedures is necessary.
点击下载:
PDF
(1582KB)
返 回