Improving the Public Sector: Can Reengineering Identify How to Boost Efficiency and Effectiveness at a VA Medical Center?
作者:
Jeff Luck,
John Peabody,
期刊:
Health Care Management Review
(OVID Available online 2000)
卷期:
Volume 25,
issue 2
页码: 34-44
ISSN:0361-6274
年代: 2000
出版商: OVID
关键词: managed care;primary care;public sector;re-engineering
数据来源: OVID
摘要:
Reengineering is a widespread management technique, but few evaluations of its application in health care, especially in public sector organizations, have been reported. We conducted a reengineering analysis to determine if the method could identify how to improve the efficiency and effectiveness of a VA medical center's primary care delivery system. We found that the reengineering method appears applicable in the institutional context of a public sector teaching hospital.
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