Quality of dental care: the view of regular attenders
作者:
H. Goedhart,
M.A.J. Eijkman,
G. Horst,
期刊:
Community Dentistry and Oral Epidemiology
(WILEY Available online 1996)
卷期:
Volume 24,
issue 1
页码: 28-31
ISSN:0301-5661
年代: 1996
DOI:10.1111/j.1600-0528.1996.tb00808.x
出版商: Blackwell Publishing Ltd
关键词: dentist‐patient relation;perceptions;quality;social dentistry
数据来源: WILEY
摘要:
AbstractPatients' perceptions play an important role in assessing the quality of dental treatment. This study investigated 56 possible quality aspects on their importance as judged by regular attenders. A nationwide sample of 5000 Dutch people was contracted, 1328 persons meeting our selection criteria tilled out the questionnaire and responded. The results show that hygiene of instruments and the availability of the dentist in case of emergency were considered the most important. It was concluded that in general these patients judged technical and functional aspects of dental care to be of more importance than communicative and informative aspects. Differences in perceptions were found according to sex and, to a lesser extent, to education, means of insurance and place of residence. But, on the whole, response patterns were homogeneous.
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