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Psychological obstacles to administrative responsibility: Lessons of the MOVE disaster

 

作者: Jack H. Nagel,  

 

期刊: Journal of Policy Analysis and Management  (WILEY Available online 1991)
卷期: Volume 10, issue 1  

页码: 1-23

 

ISSN:0276-8739

 

年代: 1991

 

DOI:10.2307/3325510

 

出版商: Wiley Subscription Services, Inc., A Wiley Company

 

数据来源: WILEY

 

摘要:

AbstractInvestigative bodies and other observers have attributed much of the blame for the 1985 MOVE catastrophe in Philadelphia to ineffective management by the city's previously successful mayor, W. Wilson Goode. Goode's behavior toward the disruptive extremist group followed two patterns, both paradoxical: protracted delay followed by excessive haste, and arms‐length action that contrasted sharply with his usual hands‐on management style. Drawing on the theory of decisionmaking developed by Irving Janis and Leon Mann, this paper suggests that both paradoxes resulted from unresolved decisional conflicts that impeded responsible and rational handling of the problem. The case points to the value of devoting more attention to the psychology of decision‐making in educating present and future public man

 

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