The effectiveness, feasibility and credibility of a computer assessment package was evaluated in a group of 60 neuro‐otological outpatients. The computer system was compared with a standard questionnaire and used to elicit basic neuro‐otological information prior to clinicla interview. The majority of patients (81%) preferred computer assessment. There were no differences in attitude or difficulties between diagnostic groups. Older patients had more difficulties and took longer than younger patients. The computer system was also more efficient than the form from an information handling and administrative point of v