The major service delivery component of the Southeastern Comprehensive Head Injury Center (SCHIC) is the Interactive Community Based Model (ICBM), a criterion-based, five-phase vocational rehabilitation program designed to maximize employment, independence, and quality of life through community reintegration for adults with traumatic brain injury and their families. A stepwise approach to establishing attainable goals is accomplished through the five-phase model of intervention and treatment. The model focuses on providing information and services that involve and empower survivors and families to ensure their active participation in service recommendations and decision making.