Substituting Electronic Communications for Physical Travel? The Case of “Teleworking”
作者:
ANDREW GILLESPIE,
期刊:
ITS Journal - Intelligent Transportation Systems Journal
(Taylor Available online 2000)
卷期:
Volume 6,
issue 1
页码: 13-24
ISSN:1024-8072
年代: 2000
DOI:10.1080/10248070008903680
出版商: Taylor & Francis Group
关键词: Teleworking;Work organisation;Electronic communication;Travel substitution
数据来源: Taylor
摘要:
The paper examines critically the contention that electronic communications will contribute to reducing travel through trip-substitution. Using examples drawn from a variety of forms of work organisation being affected by new technologies, collectively referred to as “teleworking”, it attempts to demonstrate the complexity of the relationship between travel and electronic communication. The forms of teleworking consideied here are: electronic homeworking; mobile working; spatially-dispersed teamworking; and telephone call-centres. The paper concludes that the trip-substitution assumption is unrealistic, with a range of markedly different travel outcomes identified. Further, it contends that the empirical basis for formulating policies in this field is currently inadequate.
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