Structuring Unknown Realities Using Group Support Systems
作者:
Malin Brännback,
Franck Tetard,
Thomas Beijar,
期刊:
Journal of Decision Systems
(Taylor Available online 1997)
卷期:
Volume 6,
issue 4
页码: 369-390
ISSN:1246-0125
年代: 1997
DOI:10.1080/12460125.1997.10511735
出版商: Taylor & Francis Group
关键词: Electronic meetings systems;personal constructs;cognitive maps;values;Systèmes de réunions électroniques;croyances personnelles;cartes cognitives;valeurs
数据来源: Taylor
摘要:
Electronic Meetings Systems (EMS) have proved effective for supporting group decision—making processes where the participants have a good domain knowledge of the context. Cognitive maps, again, have proved effective for problem finding, where the participants are structuring a more or less unknown reality, or when defining the problem in itself is problematic. Cognitive maps are instrumental for grasping the value and belief system of the decision-maker(s). They contribute to displaying the subjective perceptions of a contextual reality of decision-makers. This paper reports on a exploratory study where the suitability of an EMS—Group Systems—and a cognitive mapping software—Graphics COPE—have been used to assist participants to construct a reality. The participants obtained facts, but most of their understanding of the reality was based on their values and beliefs, which tended to have a science fictional character.
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